1. What is Portal Melaka?

Portal Melaka is the abbreviation for the Official Portal of the Melaka State Government. Portal Melaka is the main gateway to information and services of the Melaka State Government via the Internet.


2. Why was Portal Melaka established?

Nowadays, most information and services of the Melaka State Government have been provided online and Portal Melaka was established to facilitate the public in searching for the information and services provided.


3. Who is allowed to browse and use Portal Melaka?

In general, Portal Melaka can be accessed by all levels of society. However, there is some information and services that require you to register as a member.


4. What is the privacy policy of the Portal? Is my usage or access monitored and recorded?

All your access and usage of Portal Melaka will not be recorded. For more information, please visit the 'Privacy Policy and Security Policy' at the bottom of each page.


5. How can I contact Portal Melaka?

You can contact:-

Information and Communication Technology Division
Chief Minister’s Department of Melaka
Level 1, Blok Temenggong,
Seri Negeri, Hang Tuah Jaya,
75450 Ayer Keroh,
Melaka.
Tel: 06-3333333
Email: webmaster[at]melaka[dot]gov[dot]my

6. How can I send feedback to the Melaka State Government?

You can fill in the form under the "Feedback" section in the Portal. It will be channelled to the relevant agency.